How to Fix the missing ‘THX TrueStudio Pro’ from SoundBlaster X-Fi Titanium HD

Posted: January 4, 2012 in Hardware, Software
Tags: , , , ,

You have purchased X-Fi Titanium HD. Installed the card in your PCI-E slot. Connected your headphone / speaker to the card. Booted up the computer. Installed the supplied X-Fi Titanium HD’s driver and ….. open up the slick Creative Audio Console….. but ….the THX icon at your Audio Console is not there?

Oh Crap! You are screwed because all the glories of THX TrueStudio Pro (which is also one of the signature to this awesome card) is missing.

If you do not install Audio Console, your Audio Control Panel should be like the picture below.
Oh wait! Before you go berserk and pulling your hair frustratedly, please note that THX TrueStudio Pro is only available in ENTERTAINMENT MODE! So, don’t expect to have this thing if you use Game or Audio creation mode…
So, why the hell is this thing happen? Here are the possibilities:
  1. Your old dedicated audio card is previous generation X-Fi (happen to me : X-Fi Platinum). You failed to uninstall the old drivers completely.
  2. You did not disable your integrated audio chip.
  3. You did disable the integrated audio chip but failed to uninstall the driver completely.
Quick and dirty solution:
  1. Install the card and the driver in clean state OS. In other word, format your computer and re-install everything. Super big chances it will work.
Messy solution:
  1. Remove the cards
  2. Install the card in different PCI-E Slot.
    • X-Fi Titanium HD uses PCI-E x1 header. It can be installed in either the short PCI-E slot (x1 version) or the long one (x4,x8,x16 version)
  3. Uninstall all X-Fi’s drivers and software.
  4. Disable integrated audio chipset and remove all the related drivers.
  5. Clean your registry (backup first). It is up to you to use what product to fix and clean your registry’s garbage.
  6. Reboot
  7. Install the drivers and applications from the supplied CD.
  8. Update them.
  9. Reboot and Pray.
Honestly, I used the ‘Quick and dirty solution’ since it was suggested by the Creative’s staff. However, not everyone can afford to reformat their computer hence some lucky users capable to fix this problem by using the ‘Messy Solution’.
Good luck.
Comments
  1. str33tb says:

    Thanks for this tut. I have an X-Fi Platinum Fatal1ty. Is THX supposed to work on my model? If so, should I follow the same steps as instructed on your tut?
    My entertainment mode panel only shows the THX letters on the grey area (lower half of the console), on the upper part I only have ( speakers, phones, EAX etc.) and if I go to the Audio Control Panel app, it does not display any THX as yours pic shoes. Any help would be highly appreciated.
    I got here via an audio issue I’m having on my X-Fi (only recently) While in any audio mode, left front channel will displace to front center channel. It’s as random as hell…..started happening 2-3 days ago after some games updates….beats me!!!
    Thanks in advance.

  2. expertester says:

    Hi str33tb,
    If your sound cars is this (http://asia.creative.com/products/product.asp?category=1&subcategory=872&product=17791) then I don’t your card has THX capabilities such in Titanium HD. Only later generation of Fatal1ty card has THX pro studio features such as http://asia.creative.com/products/product.asp?category=1&subcategory=872&product=20886 (for gamers) or http://asia.creative.com/products/product.asp?category=1&subcategory=875&product=19749 for ‘audiophile’.

    If that happen after game update, it may software related or driver related. Have you tried uninstall your x-fi drivers and reinstall it again (preferable with latest one if available?) or perhaps test the card on other PC? Or even reformat o-O!. If I were you, that indication just give me a hint to acquire new card (thehehehe) or reason to tell my spouse that I need to buy a new and better card LOL.

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