To be fair to my previous review, I re-evaluate Izzi performance base on current environment.
To be honest, after a good review a couple of months ago, Izzi performance drop significantly. It started in somewhere in the midle of November where I only enjoy half of the advertise speed. Roughly 50-60 KBps. It even drop to 30 kBps when peak hour. I call Izzi Customer Service 3 times. The first and second, the customer service just told me that he will check and re-inform me later…but no such luck…he just keep quite. I send them 3 emails, and they only reply the last one. My 3rd call, I speak and complain a bit harsh ( no more gentlemen manner). To be surprise they lodge me a report and give me my report number.
The last customer service guy did call me 2 times and ask me to provide him a screen shot (izzi speed test result + signal strength. I did provide and it clearly state even I received 100% signal, my speed still limited to 500 kbps. This is really piss me off because I pay for 1 Mbps not half of it. And guess what, that guy told me that, each iBurst tower will support up to 50 user simultaneously. And according to iBurst white paper, each iBurst tower only able to provide 24 Mbps downstream. So, if all 50 users doing heavy download (torrent or FTP), there is no way I can enjoy 1 Mbps download speed. Dang. Izzi actually greedier than TM-Net.
Here is my latest screenshot for Izzi speed test result with 100% signal strength. Location : Kelana Jaya. 15th floor.
Mind you that this result is more optimist compare to real world speed. This is my connection (speed test) with Izzi Server as my ISP. So, my speed should be lower when I download oversea content or torrenting.